NCQA Accreditation: A Quality Improvement Framework

NCQA’s President, Margaret E. O’Kane, quoted “Achieving NCQA Credentialing Accreditation demonstrates that PMG Credentialing, Inc. has the systems, process and personnel in place to conduct credentialing in accordance with the strictest quality standards.

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Overview

What This Means for Our Clients

This prestigious recognition reflects our commitment to excellence in the credentialing and recredentialing processes. This achievement signifies that we meet the highest industry standards for verifying the qualifications and competencies of healthcare providers, ensuring that patients receive care from fully qualified professionals.

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Reliability and Trust

NCQA Accreditation ensures that PMG Credentialing follows the industry’s best practices, providing clients with a reliable partner they can trust to handle their credentialing needs with precision and efficiency. NCQA requires credentialing files be reviewed as a part of receiving accreditation, so our clients can have confidence in knowing that their practitioners are being credentialed properly.

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Ongoing Monitoring

NCQA requires that ongoing monitoring takes place on a continuous basis for all credentialed practitioners. Following this standard provides peace of mind to our clients that PMG is reviewing any potential red flags that may occur throughout a practitioners employment.

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Data Security

NCQA has numerous standards that must be followed to ensure practitioner information is kept secure, that there are mechanisms for data back-up, security permissions to only allow appropriate staff to access and update practitioner information and required documentation of any modifications made to a practitioner’s information. These standards hold PMG accountable to by having integrity and confidentiality with the data we are responsible for.

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Payer Delegation

This accreditation also allows PMG to leverage our status when engaging with health plans, providing the potential to secure delegation agreements on your behalf. This can significantly reduce provider enrollment processing times for your organization. 

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Communication to Clients

As an accredited organization, PMG is required to have documented communication and feedback from clients. This standard applies to all aspects of partnering with us including: our contract agreement with your health center, the delivery of your practitioner credentialing files, regularly scheduled reporting, timely notifications to your practitioners and internal administration throughout the credentialing process, and ongoing monitoring alerts discovered by PMG.

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File Processing

NCQA requires credentialing be completed within 120 days from when a practitioner submits their application. While PMG policy is 90 days (and our average file completion being less than 30 days) this standard ensures that all credentialing is completed in an appropriate timeframe.

Mission & Vision

PMG Credentialing, Inc. strives to be an innovative leader and trusted advisor in our industry.

We provide a culture encouraging the success of our employees affording them the opportunity to grow and develop professionally while working as a team environment in which all ideas are considered, valued, and welcomed. PMG leadership demands ethical behavior, actions/decisions made with integrity and pursuit of business objectives focused on the mutual success of the PMG team and the clients we serve.

Why PMG?

PMG delivers an expert array of medical staff services that are NCQA-compliant, efficient, and tailored to your needs.

  • Speed
  • Compliance
  • Accuracy
  • Accreditation
  • Industry Leader
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Client Testimonials
“Before partnering with PMG, frequent staff changes disrupted our credentialing and privileging workflows, leading to inefficiencies. Since partnering with PMG, we have streamlined processes, accurate HRSA-compliant information, and exceptional support from their dedicated team. We couldn't be more pleased with the partnership.
Meighan

Compliance Officer

We had serious challenges with one of our Medicaid MCO’s taking almost a year to complete credentialing. Changes were made across the board requiring multiple applications to be submitted. There were so many pain points but through dedication, commitment and diligence, the PMG Credentialing team did not give up and persevered against all odds.
Billie

Director of Billing

PMG Credentialing transformed a chaotic situation for our organization into a seamless process. Their dedication to ensuring our proper enrollment with payers and tackling every challenge along the way was truly outstanding. They made my job significantly easier, and I couldn’t be more grateful for their expertise and support.”
Danielle

Billing Supervisor

Our Library

Case Studies & Resources

Essential tools and insights for providers, facilities, and payers—your hub for smarter credentialing and enrollment.

PMG Credentialing, Inc. Achieves NCQA Accreditation: A New Standard in Credentialing Services

In September 2024, PMG Credentialing obtained Accreditation in Credentialing and Re- Credentialing through the National Committee for ...

Turning Chaos Into Clarity: PMG Credentialing Resolves a Complex Payer Enrollment Challenge

In 2023, PMG Credentialing was brought in to navigate a deeply complex payer enrollment issue for one of our clients—an issue that had ...

Denial Reduction Triumph: FQHC's Path to Cash Flow Recovery

Nearly a year ago we received a call from a concerned CFO with a multi-location FQHC with over 25,000 active patients. Cash flow was ...

A $1M Problem Resolved for a Community Health Center
Too many healthcare leaders think credentialing and enrollment is simply an innocuous item on somebody’s “to do” list. That “someone” may ...
Staff Reductions at Community Health Centers: A Call to Protect Every Dollar

Community Health Centers (CHCs) have long been pillars of equitable healthcare—offering essential ...

Provider Enrollment & Credentialing: Solving Enrollment Issues

We at PMG Credentialing have never seen an FQHC that is not working tirelessly to obtain maximum reimbursement. You found the right ...

Credentialing and Enrollment: Diligence & Expertise Wins the Day

For more than 25 years working with health centers to optimize reimbursement, persistent adherence to a diligent process trumps the most ...

Operational Site Visit - A Credentialing Crisis Averted

A HRSA Operational Site Visit (OSV) is an annual event and to health centers finding themselves ill-prepared, can be daunting if not ...

The Top 3 Dental Enrollment and Credentialing Issues for FQHCs

Now more than ever, it is important for your FQHC to be paid for all services rendered.  As we’ve talked about in prior blog posts, ...

What is Locum Tenens and Why Health Centers Can be Misinformed

For the past 25 years working in/around the health center marketplace, I have been amazed, perplexed, and most often baffled at the ...

Optimize Your Credentialing Team's Performance

Is Your Credentialing Team Performing at Its Best?

Credentialing teams play a vital role in ...

In the News

News & Press

Explore our latest announcements, media coverage, and industry insights.

PMG Credentialing, Inc. Achieves NCQA Accreditation: A New Standard in Credentialing Services

In September 2024, PMG Credentialing obtained Accreditation in Credentialing and Re- Credentialing through the National Committee for ...

Turning Chaos Into Clarity: PMG Credentialing Resolves a Complex Payer Enrollment Challenge

In 2023, PMG Credentialing was brought in to navigate a deeply complex payer enrollment issue for one of our clients—an issue that had ...

Denial Reduction Triumph: FQHC's Path to Cash Flow Recovery

Nearly a year ago we received a call from a concerned CFO with a multi-location FQHC with over 25,000 active patients. Cash flow was ...

A $1M Problem Resolved for a Community Health Center
Too many healthcare leaders think credentialing and enrollment is simply an innocuous item on somebody’s “to do” list. That “someone” may ...
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