At PMG Credentialing, we often say credentialing isn’t just a process, it’s a partnership. That belief comes to life most clearly when things don’t go according to plan.
Recently, a healthcare organization learned that lesson the hard way. After choosing to work with another credentialing vendor, they faced a failed delegated plan audit — a setback that put their compliance, payer relationships, and reputation at serious risk.
When they turned to PMG Credentialing, they needed more than a quick fix — they needed a partner who could rebuild trust in their credentialing program from the ground up.
“We knew we needed a partner who could not only fix the issues but elevate our entire credentialing process. PMG’s expertise and NCQA-accredited standards gave us immediate confidence, and they delivered,”
— Our Client’s Director of Revenue Cycle
From Crisis to Confidence
Leveraging our NCQA accreditation in credentialing and recredentialing, PMG’s team quickly identified the root causes of the failed audit, implemented corrective actions, and realigned every aspect of the organization’s credentialing workflows to meet — and exceed — compliance requirements.
The results were transformative:
Today, that organization isn’t just back on track — they’re operating more efficiently, confidently, and proactively than ever before.
Why Healthcare Organizations Choose PMG
With PMG Credentialing, you get more than a vendor — you get a true credentialing partner.
When the stakes are high, the right partner doesn’t just fix problems — they prevent them.
Need help recovering from a failed audit or ready to strengthen your credentialing process? Contact PMG Credentialing to start building a program that’s efficient, compliant, and built to last.