Meet Our Team
Kyle Falcao
Chief Operating Officer
As a finance professional with extensive experience in a variety of industries, I have found my true calling in the calling in the healthcare sector. My healthcare journey began in a private practice, where I recognized the importance of a healthy revenue cycle. Building on this foundation, I joined a Multi-Practice Medical Billing entity, where I oversaw facilities in over 25 states and gained an in-depth understanding of the complexities of revenue cycles.
Driven by my passion for improving healthcare, I have since focused on resolving enrollment denials and supplementing ethical credentialing processes for nationwide facilities. Through my expertise and education, I have helped numerous facilities optimize their revenue cycles, while also ensuring that they can provide the highest quality of care to their patients.
When I am not working, I enjoy spending time with my loved ones and exploring the great outdoors. Whether I am lounging on the beach, taking a dip in the pool, or embarking on a challenging hike, I relish the opportunity to recharge and reconnect with nature.
Kaitlyn Rooney
Vice President, Client Relations
I have a passion for Client Success and Community driven organizations. My career started with a non-profit that I started at part-time. I found myself being driven by the chance to work for change that supported those in need and decided to pursue my degree and make that my full-time career. When offered the opportunity to come and work for another company that focused solely on Community Health and helping FQHCs to succeed, I embraced the chance to support the community in a new way. Coming from a family of medical office managers, healthcare was not a new life for me. I had spent many of my early years in the medical office surrounded by the hustle and bustle of the day-to-day. I strive to ensure that all our clients have all of the tools that they need to make that day-to-day more efficient and feel as if we are partners in their success.
It is no secret that when I am not working, I love to be out traveling and seeing new things. I enjoy visiting new places especially if it is nice and warm and sunny. Once the sun is shining, you will find me outside, hiking, biking, or at the beach.
Jessica Cabral
Director of Implementation
I’ve worked in Credentialing and Provider Enrollment for 7 years now and I still feel as though I learn something new every day! With a passion for staying busy and a constant thirst for knowledge, I find my duties in this role a perfect fit for me. I came from the world of Billing and got out just in time before ICD-10 launched, prior to that I was hands-on with patient care. I truly love helping people and offering knowledge and expertise anywhere I can. Although I can be described as having a soothing and comforting presence, I am also fiercely determined and dedicated to completing any project that I set my mind to.
Outside of work, I’m married to a DJ, On-Air Talent, and Music Director for the #1 Top 40 Radio Station in the country. We live a fast-paced and harmonious life, but sorry; I can’t get you Taylor Swift tickets. I enjoy cooking, going for long bike rides, reading, and relaxing with friends over a couple of bottles of homemade Cabernet. I am immensely proud of my 2 children, and we have an Olde English Bulldog named Porkchop who is 10 years young. I’ve been working full-time in healthcare for almost 25 years and I consider PMG Credentialing THE best company I’ve ever worked for. I plan on growing with the company until retirement and look forward to continuing to make a positive impact in the healthcare industry.
Michaela King
Director of Credentialing and Compliance
As an accomplished administrative healthcare professional, I have dedicated my career to ensuring patient safety and provider integrity. My journey began while pursuing a college education and working part-time as a Pharmacy Technician, where I discovered my passion for healthcare administration.
Throughout my career, I have worked for a Fortune 12 company and held several roles during my tenure. I progressed to become a Credentialing Coordinator, overseeing over 1500 providers across 30 states. Patient safety and provider integrity is incredibly important to me, and I am glad to know the work I do makes a positive impact for patients all over the country.
During my personal time, I find fulfillment in exploring various aspects of beauty and skincare, leveraging my expertise as a licensed Esthetician. I am most proud of being a mother to my daughter. Being a parent has taught me the importance of balance and prioritizing what truly matters in life. I strive to be a positive role model and inspire others to pursue their passions while maintaining a healthy work-life balance.
Rindy Lombardi
Director of Operations
My passion for healthcare started after completing a medical program at RI College in 2004.
Over the years, I worked in various positions for a large medical group, gaining valuable knowledge and experience in provider management, onboarding, credentialing, privileging, and most importantly, privacy.
When I’m not in the office, I enjoy spending time with my family and friends. My adventurous spirit leads me to ride ATVs in the off-season and enjoy water sports like jet skiing and boating in the summer.
